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Patient Feedback

We are committed to providing the best possible care and experience for all our patients, and your insights help us continually improve.

Patient Feedback Submissions

To make sharing your thoughts easier, we have created a convenient and secure online submission form, designed exclusively for our patients. Whether you’d like to share a positive experience, provide constructive feedback, or suggest ways to enhance our services, this form offers the perfect platform to voice your thoughts.

If you prefer speak to a member of the team, please phone us on (03) 977 5977.

Your anonymity is fully respected, and all responses will remain confidential. Your feedback will be reviewed by one of our quality coordinators to ensure it’s handled appropriately.

We value your input and thank you for helping us improve.

Helpful Resources

We have provided the following downloadable resources for your reference.

Complaints Guideline for Patients Download
Advocacy Service Download
Your Rights as a Healthcare Consumer Download