Everything you need to know before visiting Intus
Visiting a specialist can feel like a big step, and we want to make the process as smooth as possible. This page provides all the essential information you need before your appointment, including what to expect, how to prepare, and the support available to you. Whether you're self-referring or have been referred by your health care provider, our goal is to ensure you feel informed and comfortable throughout your journey with Intus.
We’re here to assist you before, during and after your appointment.

What is it like to be an Intus patient?
Being an Intus patient means receiving care that is respectful, discreet, and focused entirely on you. Our team takes the time to listen, explain, and support you at every stage of your health journey. From your first enquiry to follow-up care, we aim to make you feel informed, comfortable, and confident in the care you receive.

Planning your trip to Intus & when you arrive
Before your appointment, you’ll receive all the details you need, including clinic location, parking information, and any preparation instructions. When you arrive, you’ll be welcomed by our friendly team and guided through what to expect.

Patient Forms
We ask that all patients complete a Registration Form prior to their arrival. Your personal information is kept secure in our proprietary patient information system.
Registration form

Procedures & Investigations
We offer a wide range of specialist procedures and investigations designed to support accurate diagnosis and effective treatment. Our experienced team uses proven techniques and technology to ensure each patient receives the care they need.
Search procedures & investigations

Payment information
We understand how confusing healthcare insurance and medical billing can be. It’s important that you are fully aware of the costs involved.
We believe in fee transparency and aim to make the process as simple as possible.

Planning to go home
After your appointment or procedure, our team will make sure you have clear instructions for your recovery and any follow-up care. If you’ve had sedation or a surgical procedure, you’ll need someone to drive you home and stay with you for a short time.
We’re here to answer any questions and ensure you feel confident about your next steps.